Mobile Appointment Check-in: Phreesia

Check in Online Ahead of Time with Phreesia!

Did you know that Angel Kids Pediatrics allows you to check in online ahead of time? You can confirm your appointment via text message or email, and check in online prior to your visit. You can also check in on your own device when you arrive. Ask us about using mobile registration to make your next visit simpler and faster!

Currently, our Atlantic office and Bartram Park office have not fully transitioned to this…yet. But we anticipate by the end of July, all 7 of our offices will be fully integrated with Phreesia.

Why this is so amazing!

At Angel Kids Pediatrics, we are constantly striving to find new methods and processes to make your experience with us a quick, yet smooth, one. One of these processes we have heard from parents that is very stressful is the Check-in Process and Wait Time. We believe that partnering with Phreesia will help with both.

Angel Kids Pediatrics is partnering with Phreesia to help you save time registering for your appointment. Use mobile check-in to register from any smartphone, tablet or computer from the privacy of your own home. Checking in on your device saves you time and ensures your information is always up to date!

How does it work?

A few days prior to your appointment, you will receive an e-mail/text message from Phreesia, our new check-in system, which will allow you to register for your appointment from home and at your own convenience. It will also allow you to complete some of the health questions and screeners that are useful to our visit. It is imperative that if you have not received any correspondence at least 3 days prior to your appointment, to contact our Customer Service Representatives, to ensure we have the most up-to-date contact information for you.

What is Phreesia?

Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.

FAQ’s and More…

Q: Is the Phreesia system secure?

A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.

Q: Do we need to use the new system for every appointment?

A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.

Q: Do I need to download an app to do mobile check-in?

A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.

Q: Can I complete the forms in a language other than English?

A: Yes! Mobile registration is available in 20 different languages, and the Phreesia Pads in the office offer Spanish in addition to English.

Q: What happens if I can’t finish my registration before the appointment?

A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.

Q: What if I have questions or feedback?

A: You can talk with any of our receptionists in the clinic, reach out through the Contact Us page here , or send a secure message through the Patient Portal.

Q: I have an appointment, but haven’t received my Phreesia check-in link.

A: The link should arrive three days prior to your child’s appointment. If you haven’t received it still, or if your appointment is less than three days, contact us here to ensure your email and phone number is correct on our end; and then we can resend it out to you immediately.

Released on: 6/21/21